Contact Us

Welcome to the H-E-B Survey Contact Page!

At H-E-B, your satisfaction is at the heart of everything we do. We value your feedback and are committed to making your shopping experience even better. If you have any questions about the H-E-B Customer Satisfaction Survey, store services, or need assistance, we’re here to support you!

How Can We Assist You?

Have questions about participating in the H-E-B Survey? Need help with survey codes or feedback submissions? Our support team is ready to provide you with the answers you need.

General Inquiries

For general questions about the H-E-B Survey process, eligibility, rewards, or store-related information, please reach out to us at support@heb.com. Our team typically responds within 24–48 hours.

Survey Participation Assistance

If you’re encountering any issues while taking the H-E-B Survey or need help locating your survey code, feel free to email us at support@heb.com. We’re happy to walk you through the process!

Store Experience Feedback

If your feedback concerns a specific H-E-B store experience, product quality, or customer service, please contact our dedicated customer service team at customersupport@heb.com or call us at 1-800-432-3113.

Business & Media Inquiries

For business collaborations, franchise discussions, or media inquiries related to H-E-B and our services, please email us at media@heb.com.

Your Feedback Shapes Our Future!

Every comment, suggestion, and idea you share helps us enhance the H-E-B experience. If you have any thoughts to improve our services or stores, please send your feedback to feedback@heb.com.

Response Time

We strive to respond to all inquiries within 24–48 hours. During peak periods, weekends, or holidays, response times may be slightly longer. We appreciate your patience and understanding.

Ready to Share Your Thoughts?

Take the official H-E-B Survey today and let us know how we’re doing!
Visit hebcomsurvey.buzz to get started.